Most engineering metrics programs don't fail because of bad data or the wrong tools. They fail because of culture, trust, and leadership behavior.
In this session, Adeeb Valiulla and Pushkar Priyadarshi from Harness draw on a pre-session survey of 78 engineering leaders to break down the five most common ways metrics programs collapse — and what the best engineering leaders do differently to build measurement systems their teams actually trust and use.
You'll leave with a clear framework for designing metrics programs that drive real decisions, not just dashboards nobody believes.
What's covered:
- Why buy-in and adoption — not tooling — is the #1 challenge for engineering leaders
- The five failure modes that kill metrics programs (including Goodhart's Law in the wild)
- How leadership behavior determines whether a metrics program succeeds or fails
- The structural steps to build psychological safety around measurement
- A four-step design framework and a reset playbook for broken programs
- Live Q&A: preventing gaming, review cadence, measuring productivity without damaging morale, and when to retire a metric
Want to see how Harness helps engineering teams measure what matters? Book a demo: https://www.harness.io/demo/software-engineering-insights?utm_source=webinar&utm_medium=cta&utm_campaign=sei&utm_content=hero
Speaker Bios:
Adeeb Valiulla leads AI for cost efficiency and optimization at Harness, where he partners with Fortune 500 engineering organizations to drive engineering efficiency, improve developer experience, and align software delivery with business outcomes. With a focus on measurable insights, he helps organizations turn engineering data into actionable intelligence that fuels continuous improvement. Adeeb is a core member of the DORA community and the EngineeringX Committee.
Pushkar Priyadarshi leads engineering for Software Engineering Insights (SEI) at Harness — the product that helps engineering leaders run metrics programs successfully. He brings both the product builder's perspective and the practitioner's experience, having built and scaled the very tooling discussed in this session. Pushkar partners closely with customers and the engineering community to solve one of leadership's most persistent challenges: making measurement drive real change.
