Engineering Organization & Strategy

What does it take to operate with startup-level speed… in one of the most complex, high-stakes industries on the planet? In this episode, we go inside Commure’s engineering org w/ Dhruv Parthasarathy (CTO @ Commure & Athelas). We cover how to push decision-making down to move faster and reduce risk, structure teams for rapid iteration, and turn customers into product co-creators. Dhruv also shares how they cultivate polymath capabilities across EPD to accelerate velocity, why scope is one of the most underrated sources of leverage in engineering, and the frameworks they use to identify compound wins. If you’re scaling an eng org, leading in a complex domain, or designing your team for speed—this episode is packed with tactical frameworks you can apply immediately.

Jon Hyman (Co-Founder and CTO @ Braze) shares the pivotal moments that shaped the company - from being the only person on call in the early years to identifying (and pivoting) product-market fit. Jon discusses how they navigated early-stage failure modes, carved out areas of product ownership, and made the shift to enterprise customers. Plus how leadership priorities evolve pre- vs. post-IPO and the next evolution of Jon’s leadership growth after almost 14 years at Braze.

During this session, we discussed automating delivery pipelines, managing technical debt, driving change with new technologies, demonstrating engineering’s business value, and developing future leaders who prioritize operational excellence.

We explored metrics, business stakeholder partnerships, data processing reliability, chaos engineering, and the importance of continuously measuring and improving system performance.

We explored the complexities of scaling high-performance engineering organizations, diving deep into creating autonomous, trust-driven teams that can adapt and excel.