ELC
+00:00 GMT
MEETING
Virtual Webinar: Humanizing the On-Call Experience

Humans are the heartbeat of on-call, at least until AI takes over the world. But for us to make the best decisions, we need the right information, at the right time, and in a useful way that preferably doesn’t give us nightmares.

Join us for this virtual webinar all about smoothing the on-call experience and making it more human-friendly. We'll be joined by Norberto Lopes, VP of Engineering at incident.io, who will guide us through a conversation covering numerous aspects of this topic like… 

  1. Simplifying procedures for on-call duties by streamlining interactions, from acknowledgment to resolution
  2. Implementing world-class design and user experience for better engagement
  3. Enhancing communication channels to provide clear instructions during on-call situations
  4. Offering flexible scheduling options to accommodate on-callers and promote work-life balance

Come join us, and leave the hypotheticals at the door while we discuss actionable insights & real applications with engineering leaders keen on sharing and learning from real-world experiences. 

We hope to see you there!

Questions? Contact [email protected]

Speakers
Norberto Lopes
Norberto Lopes
VP of Engineering @ incident.io
Andrej Blagojević
Andrej Blagojević
Staff Product Engineer @ Intercom
Patrick Gallagher
Patrick Gallagher
Head of Experience @ ELC
Agenda
5:00 PM, GMT
-
5:10 PM, GMT
Opening / Closing
calendar
Intro Remarks
Patrick Gallagher
5:10 PM, GMT
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5:50 PM, GMT
Fireside Chat
calendar
Humanizing the On-Call Experience with incident.io
Norberto Lopes
Andrej Blagojević
5:50 PM, GMT
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6:00 PM, GMT
Opening / Closing
calendar
Closing Remarks
Patrick Gallagher
Event has finished
April 23, 5:00 PM, GMT
Online
Organized by
ELC
ELC
Event has finished
April 23, 5:00 PM, GMT
Online
Organized by
ELC
ELC