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From Fear to Fluency: A Human-First Framework for Leading Through AI Acceleration & Disruption

Posted Oct 01, 2025 | Views 9
# AI
# Engineering Leadership
# Change Management
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Rukmini Reddy
SVP of Engineering @ PagerDuty

Rukmini Reddy is the Senior Vice President of Engineering, responsible for managing product and platform delivery, infrastructure and data science. Reddy joins PagerDuty from Slack where she guided the vision, strategy and execution of a comprehensive re-architecture, transforming the messaging software into an automation platform that empowered users to streamline their work.

Additionally, Rukmini spent over a decade in senior executive roles at various enterprise companies, where she built a strong track record in driving engineering and product strategy during periods of hyper-growth and product transformation across SaaS, B2B and B2C business models.

Rukmini, has a master of science degree in computer engineering from the University of Arkansas and earned a bachelor’s degree from Osmania University in computer science and engineering.

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SUMMARY

Slide deck available here: https://docs.google.com/presentation/d/1ZqaV-11yM4dWFJbaMuI_WnmgNtsRirrdbtaiYe1OUr8/preview?slide=id.g37d67616d81_0_0

As AI rewrites how software is built, it’s not just workflows that are changing — it’s the very definition of what it means to be an engineer. In this moment of profound shift, leaders must navigate more than tool adoption. They must lead through uncertainty, fear, and evolving identity. This session confronts that fear head-on.

In this session, Rukmini Reddy (SVP of Engineering, PagerDuty) shares her 4Es leadership framework : Experimentation, Evangelism, Enablement, and Enforcement . This human-first model is designed to foster trust, build fluency, and help engineers win — even in disruption.

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