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Maintaining Invisible Roads: Making the Case to Invest in Your Platform

Posted Apr 22, 2022 | Views 760
# Spring Summit - 2022
# Platform Engineering
# Communication
# Culture
# Management
# Prioritization
# Strategy
# Team Building
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Jan Chong
Vice President Of Engineering @ Tilt (formerly Empower)

Jan Chong is Vice President of Engineering at Tilt, a financial technology startup that seeks to expand access to fair credit to give anyone the opportunity to improve their financial security and mobility. Prior to Tilt, Jan ran engineering at Tally. Jan spent seven years at Twitter, leading teams in the Consumer Engineering organization. She holds a BS, MS in Computer Science, and a Ph.D. in Management Science & Engineering from Stanford University.

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SUMMARY

Platform teams build the “invisible” features that often power the features that the end-users see and experience. But how do you get buy-in to invest in infrastructure that cannot be “seen” or “experienced” by the end-user? Many non-technical leaders assume that if it’s not broken, it doesn’t need maintenance or upgrading – and voila, tech debt is born! It doesn’t have to be this way. In this talk, Jan Chong, VP of Engineering at Tally, will share her insights and best practices on how engineering leaders can best position their platform team’s work within an organization and think through their relationships with their product and design peers.

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