Measuring What Matters - The QuADS Framework

Slide deck available here: https://docs.google.com/presentation/d/1wbYGrMcURbWWq0VtRHgwIVF4dw8hMgRPgotxOKpeb_0/preview?slide=id.g38862bca826_1_0

Developer productivity is one of the most critical yet misunderstood challenges facing engineering leaders. In this session, Guillermo Manzo, Director of Developer Enablement at Expedia Group, will share how his team built QuADS: a framework that integrates Quality, Accuracy, Delivery, and Satisfaction to create a holistic view of engineering effectiveness.

Attendees will learn how QuADS balances technical metrics with developer experience, aligns engineering outcomes with business goals, and provides actionable scorecards to guide decision-making. Walk away with practical insights and a blueprint for elevating productivity in your own organization.