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Unlocking High Performing Engineering with Learnings from Behavioral Psychology by Mike Bryzek, Blaga Lund

Posted Nov 02
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SPEAKERS
Blaga Lund
Blaga Lund
Blaga Lund
VP of Engineering @ Kustomer

Blaga is VP of Engineering for Kustomer, a first-of-its-kind CRM platform for customer service built to manage high support volume. She leads Kustomer's Engineering Development Department, partnering closely with the Founders to build and scale the product.

Blaga brings a background in building and managing high growth teams and products. As well as an extensive history in developing scalable solutions for Fortune 500 companies. She is passionate about mentoring, building inclusive and diverse culture, and helping technology teams accelerate delivery.

In her free time, Blaga enjoys spending time with her husband and son, and getting outdoors as much as possible.

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Blaga is VP of Engineering for Kustomer, a first-of-its-kind CRM platform for customer service built to manage high support volume. She leads Kustomer's Engineering Development Department, partnering closely with the Founders to build and scale the product.

Blaga brings a background in building and managing high growth teams and products. As well as an extensive history in developing scalable solutions for Fortune 500 companies. She is passionate about mentoring, building inclusive and diverse culture, and helping technology teams accelerate delivery.

In her free time, Blaga enjoys spending time with her husband and son, and getting outdoors as much as possible.

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Mike Bryzek
Mike Bryzek
Mike Bryzek
Co-founder, Chairman, CTO @ Flow

Michael is the CTO and co-founder of Flow Commerce, an enterprise SAAS platform that is the world’s most advanced solution for global ecommerce. Prior, he was the cofounder and CTO of Gilt Group, an innovative online shopping destination offering. Gilt was an early adopter of microservice architectures at scale and the lessons learned have informed directly the micro services architecture behind Flow. Michael holds a BSc and Masters in computer science from the Massachusetts Institute of Technology. @mbryzek | https://www.linkedin.com/in/mbryzek

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Michael is the CTO and co-founder of Flow Commerce, an enterprise SAAS platform that is the world’s most advanced solution for global ecommerce. Prior, he was the cofounder and CTO of Gilt Group, an innovative online shopping destination offering. Gilt was an early adopter of microservice architectures at scale and the lessons learned have informed directly the micro services architecture behind Flow. Michael holds a BSc and Masters in computer science from the Massachusetts Institute of Technology. @mbryzek | https://www.linkedin.com/in/mbryzek

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SUMMARY

High performing teams are critical to the success of any business. As technology leaders, we will often be measured on our ability to cultivate a culture that leads to high performing teams. A critical place to start is to first understand how people really work - how our brains function and react to the information we share and receive. There is much we can learn and adapt from the field of behavioral psychology to create the environment necessary for teams to thrive, delivering both high business value while delivering robust technology solutions that scale.

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