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50% of Bugs are Detected First by End Users - Are You Using AI to Monitor Feedback Signals?

Posted Sep 16, 2024 | Views 42
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Anthony Heckman
Founding Team @ unitQ

Anthony Heckman is a founding team member at unitQ, where he focuses on sales and growth. Before joining unitQ, he had experience as an Entrepreneur in Residence at XSeed Capital and was an investor at Kapor Capital, a social impact fund. He has over a decade of experience advising early-stage, high-growth startups. Additionally, Anthony founded TWC Advisors, a firm that provides go-to-market and sales support to VC-backed startups. His background combines deep expertise in both investment and sales strategy.

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Katie Hurley
VP of Marketing @ unitQ

Katie is unitQ’s VP of Marketing. She’s deeply passionate about the potential of Artificial Intelligence and has held GTM roles on Salesforce’s Einstein AI team and was the first marketing hire at Replicant, a leader in conversational AI. Katie is passionate about creating new market categories, scaling thought leadership programs, and customer-centric marketing. Katie has served as an advisor to Rune Labs, is an active participate in BrainMind summits, and serves on the board of BUILD. Katie grew up in the Bay Area, where she attended University of California, Berkeley’s Haas School of Business.

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SUMMARY

Did you know that most issues are detected first by your end users? unitQ is the last mile of defense in your monitoring stack, converting your entire user base into your extended 24/7 quality team. Discover how to:

Pinpoint bugs and issues from real-time user feedback Reduce time-to-fix with AI-powered Root Cause analysis and issue prioritization Track releases over time to partner effectively with product teams Shrink the gap between user expectations and their actual experience

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