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Critical Communication Strategies in Incident Management & Beyond

Posted Sep 13, 2024 | Views 38
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Stephen Whitworth
Co-founder & CEO @ Incident.io

Stephen is the co-founder and CEO of incident.io, where they're building incident management tooling that's so good, people will break things on purpose. A software engineer by training, he previously led engineering teams at Monzo, and co-founded Ravelin, a fraud detection startup.

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Balaji Narayanan
Head of Infrastructure Engineering @ Clari

Balaji Narayanan is the Head of Infrastructure at Clari. In this role, he is responsible for driving engineering team velocity and efficiency. He is also responsible for reliability and availability of Clari. Balaji is passionate about building high-performance teams and employs a collaborative leadership style. He excels at translating complex business problems into actionable deliverables by fostering a culture of continuous learning and innovation.

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Vinithra Varadharajan
Director of Engineering, Vault @ HashiCorp

Vinithra is currently the Head of Platform Engineering at Airtable. Prior to this she spent ten years at Cloudera, where she started as an engineer and grew into a Director of Engineering. Over her career, Vinithra has learnt several leadership lessons - through observation, experimentation and making mistakes. She is passionate about continually applying her leadership skills to high impact areas. Among the top of that list is recruiting and making it an efficient process that values everybody's time and brings out the best in people. Vinithra holds a Masters in Robotics from Carnegie Mellon University, and a BEng. from Cardiff University in the UK.

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SUMMARY

Join our expert panel as we delve into the essential communication strategies that underpin successful incident management. We will explore key strategies to streamline communication flow, share insights on applying these tactics across various functions, and discuss best practices for maintaining clear and decisive communication. This session will not only equip you with the tools to enhance your communication capabilities in incident management, but prepare you to be a more effective communicator in your organization’s most critical moments.

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