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Humanizing the On-Call Experience with Norberto Lopes (VPE @ incident.io)

Posted Apr 25, 2024 | Views 42
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SUMMARY

Humans are the heartbeat of on-call, at least until AI takes over the world. But for us to make the best decisions, we need the right information, at the right time, and in a useful way that preferably doesn’t give us nightmares.

Norberto Lopes, VP of Engineering at incident.io, guided engineering execs through a conversation on how to humanize the on-call experience. Watch to learn more.

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