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Why Metrics Programs Fail: Real Stories & Insights to Help you Prevent the Same Mistakes

Posted Sep 13, 2024 | Views 72
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Jonathan Nolen
Former SVP of Engineering @ LaunchDarkly

Jonathan was SVP of Engineering at LaunchDarkly, helping teams to release, monitor, and optimize software in production with Feature Management. He led engineering at LaunchDarkly from 2018 until July 2024, helping LaunchDarkly serve 25 trillion feature flags a day for over 5,000 customers and growing the product delivery team to 200 engineers, PMs and designers. Prior to LaunchDarkly, Jonathan was at Atlassian for over ten years. He helped grow the company from 25 employees in 2005 to over 2,500 in 2018. Jonathan and his team built the Atlassian Marketplace, which by 2023 had made over $3b for the Atlassian community.

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Kavita Kanetkar
VP of Engineering @ Microsoft

Kavita has more than two decades of experience in consumer technology starting from being ground floor developer on Google's page rank infrastructure as well as chrome browser starting 2006. She has led teams in companies such as Google, Twitter, Roblox and now is VP of Engineering at Microsoft in Teams org. Her passion is anything consumer and SMB. She focuses on how to develop AI strategies, build resilient infrastructure as well as fullstack development of products on all platforms. Apart from working in tech that scales to millions and billions of consumers, she has led orgs that monetized the consumer products to the scale of ~5B in revenue annually. She loves to mentor rising stars in the tech industry, is an angel investor and a keynote speaker for conferences.

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Ramiro Berrelleza
Founder & CEO @ Okteto

Ramiro Berrelleza is the CEO and Co-founder of Okteto, the leading platform for Development Experience Automation. With over 20 years of experience in engineering, Ramiro is a seasoned professional with a passion for building developer tooling. A visionary, Ramiro is always looking for ways to improve the software development process. He firmly believes that building modern applications is a team sport and understands the importance of removing friction from the development process. He is also a passionate advocate for building a more inclusive tech industry. With Ramiro at the helm, Okteto is well-positioned to continue to grow and shape the way companies architect development experience for their teams.

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Dylan Etkin
CEO & Co-Founder @ Sleuth

Dylan Etkin is CEO & Co-Founder of Sleuth, the leading engineering efficiency platform. As one of the first 20 employees at Atlassian, Dylan was a founding engineer and the first Architect of Jira. He has led engineering for products at scale in Bitbucket and Statuspage. He has a masters in computer science from ASU. He’s a bit of a space nut and has been seen climbing around inside of a life-size replica of the Mir space station in Star City Russia.

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SUMMARY

This session explores the realities most engineering metrics programs face: that having the dashboards and numbers in no way guarantees success or lasting results in performance or productivity. We'll discuss when and why metrics initiatives fail, and what we can do about it as leaders to operationalize metrics and build a winning data-driven culture.

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