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Empowerment, Growth Mindset and Psychological Safety: How to Scale Your Leadership in a Hypergrowth Environment

Posted Sep 13, 2024 | Views 162
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Thuan Pham
Former CTO @ Uber & Coupang

Thuan Pham served as Chief Technology Officer of Coupang from September 2020 until September 2022, and of Uber Technologies, Inc. from April 2013 to May 2020. From December 2004 to January 2013, Mr. Pham served in various Vice President roles at VMWare, Inc., a software and technology company, including as Vice President of R&D – Cloud Management Platform from June 2012 to January 2013. As an engineering leader, he is passionate about building talented, healthy, and motivated engineering organization and leading it to accomplish extraordinary things. He cares deeply about organizational health and principled leadership and believes these are the greatest drivers for any team to harness its maximum potential. Mr. Pham holds both B.S. and M.S. degrees in Computer Science and Electrical Engineering from the Massachusetts Institute of Technology. Thuan's work and career contributions as an American immigrant were recognized by the Carnegie Foundation among its list of "2016 Great Immigrants: The Pride of America" honorees.

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Franziska Bell
CTO, Technical Advisor @ N/A

Dr. Franziska Bell is the senior vice president for digital technology at bp, leading software & platform engineering, data & analytics, and design & change management, and chairing bp’s centre of excellence for accelerating digital technology and cultural transformation. Fran is a recognized digital expert and an award-winning doctor of theoretical chemistry who received her PhD at the University of California, Berkeley, before working as a post-doctoral scholar at California Institute of Technology. Before joining bp in 2020, Fran’s ability and passion for bridging digital and physical fields saw her lead Uber to transform every employee into a data scientist by providing insights at the push-of-a-button, and drive battery and fuel cell materials discovery and artificial intelligence research for Toyota Research Institute.

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SUMMARY

“Leadership is about scaling problem-solving.” This challenge only intensifies when your company faces extreme hypergrowth needs. So, how do you scale your leadership to stay ahead of your company? How do you build a culture where people aren’t afraid to make mistakes, share opinions, and push for better ideas? How do you build teams and empower people to make decisions at scale?

Thuan Pham (CTO of Faire, former CTO @ Uber & Coupang) & Franziska Bell (SVP Digital Technology @ bp) will share strategies behind leading through empowerment vs. fear. They’ll cover how to build a culture that encourages problem-solving without fear of making mistakes and how to empower employees to contribute ideas and make autonomous decisions. Plus they’ll discuss how to scale yourself, and scale your team alongside the growth of your company.

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